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Frequently Asked Questions


What makes GrillGrates better than the existing grates on my grill?
  • The Original Raised Rail Design™ is a new engineered cooking system that sits atop any existing grill. GrillGrates sear and sizzle foods better than traditional grills, which have more open exposure to direct flame and juices are only fuel for flare-ups. GrillGrates virtually eliminate charring but accentuate searing.
  • The "Sizzle Effect" is a major difference when comparing GrillGrates to conventional grills. In open fire grilling much of the dripped fatty juice becomes fuel that is carbonized onto the outer layer of the food aided and compounded by flaming and flare-ups. With GrillGrates, juices sizzle (steaming and boiling) just below the food. This aromatic sizzling delivers a huge pop of flavor instead of charred taste. Over time, fatty juices drain out through the fat draining holes in the valleys. The backside of the GrillGrates will quickly season to a shiny charred black.
  • The GrateTool™ makes handling and turning food on GrillGrates a pleasure not a challenge. The prongs of the GrateTool fit between and below the rails to lift not scrape food on the grill. The GrateTool handles pizza beautifully from quarter turning on the grill to carrying pizza to the table. NOTE: The GrateTool also doubles as a cleaning tool. Simply run The GrateTool down the valleys during warm-up to sweep debris off GrillGrates. You will find GrillGrates get better with age and they’ll never rust!

How do I choose the right size GrillGrates for my grill?
The most important measurement is the length of the grates on your grill. Stand in front of your grill and measure the front to back dimension. You will want an inch or two in the back area for air circulation and to allow heat to escape. So, for example, if your grates measure 16 inches front to back, the 13.75 inch length will work for you. Next, you determine the width of your grill surface, then decide how many GrillGrates you want across, choosing to cover all or just a portion of your grill surface. All GrillGrates are 5.25 inch wide and interlock. 2 grates = 10.5 inches, 3 grates = 15.375 inches, 4 grates = 20.5 inches, 5 grates = 25.5 inches *when the panels are interlocked you lose about 1/8" per panel. If one of our lengths is the exact dimension of your front to back measurement, that is okay too. Just make sure you leave some open space on the left and right side (width) of your grill for air circulation.

What is the dimension of a GrillGrate?
We have several lengths of GrillGrates: 13.75 inch, 17.375 inch, 18.5 inch, 20 inch, and 24 inch.
Each grate is 5.25 inches wide, the space between each raised rail is 7/8 inch, and the height of the grate is 13/16 inch.

Length 1 Grate 2 Grates 3 Grates 4 Grates 5 Grates 6 Grates
13.75" 5.25"x13.75" 10.5"x13.75" 15.375"x13.75 20.5"x13.75" 25.5"x13.75" 30.5"x13.75"
17.375" 5.25"x17.375" 10.5"x17.375" 15.375"x17.375" 20.5"x17.375" 25.5"x17.375" 30.5"x17.375"
18.5" 5.25"x18.5" 10.5"x18.5" 15.375"x18.5" 20.5"x18.5" 25.5"x18.5" 30.5"x18.5"
20" 5.25"x20" 10.5"x20" 15.375"x20" 20.5"x20" 25.5"x20" 30.5"x20"
24" 5.25"x24" 10.5"x24" 15.375"x24" 20.5"x24" 25.5"x24" 30.5"x24"
All GrillGrate Panels are 5.25 inches wide

Should I replace my existing grates with GrillGrates or simply place them on top of my grates?
Which is better?

Most people simply place them on top of their grates like resurfacing a road. Having some space in the back of the grill and on the sides allows for air circulation, which is a good thing. GrillGrates will run hotter because they trap heat. If you want to remove your old grates because they are rusted and/or unusable, just be careful that by covering more grill surface and having less area for heat to escape the grill will run significantly hotter. Your grill will be more efficient. Just watch your temps.

Kit of Four 13.75 inch GrillGrates measures 13.75 x 20.5 inches.
Most of the grilling surface is covered but you still have space on all sides of your GrillGrates.
Kit of Four 17.375 inch GrillGrates measures 17.375 x 20.5 inches.
Here we have a majority of front to back coverage with some space on both sides for ventilation.
Kit of Five 18.5 inch GrillGrates measures 18.5 x 25.5 inches.
The entire surface area is covered in GrillGrates and we now have finely tuned grill ready for action.

Should I remove my flame tents and/or flavorizer bars?
No. They act as a flame shield to disperse heat laterally and to avoid hot spots.

How long will GrillGrates last?
GrillGrates are made of super strong Hard Anodized Aluminum and will provide years of grate grilling! With moderate care and proper use, a set of GrillGrates should last or outlast the life of your grill. Moderate care is essentially cleaning up before grilling using a traditional wire brush for GrillGrates. Just keep the rails clean to deliver the best searing and nonstick. Periodic cleaning in the sink is helpful- especially after a heavy marinade that coats the GrillGrates.

GrillGrates are made from hard anodized aluminum- is that safe to cook on?
Hard anodized aluminum is perfectly safe to cook on. Read what the nice folks at Michigan State University have to say about aluminum cookware. Click Here To Read More

What is the best way to break in my new GrillGrates?
Use a little grill spray for just the first time or two. Let your grates season in like a cast iron skillet and reside on your grill, unless you intend on storing them indoors or traveling with them. A grill brush during warm up and an occasional shovel of the valleys with the Grate Tool is all you need. When they get a lot of built up over time, a hot water soak with a mild dish soap and a brillo pad works wonders. But that may be only once a year.

Any special procedures for charcoal grills?
Only if you use lighter fluid and make a bonfire like Myron Mixon! Then wait to place GrillGrates after the coals are burned down ready to grill and preheat for 10-15 minutes. Otherwise you will burn off all your seasoning. NOTE: Aluminum melts at 1125F. Most grills top out at 700-800F. Most charcoal purists are Weber or Green Egg aficionados who understand heat control well. GrillGrates functionality is the same for charcoal grills. Food is protected from charring flare-ups and good juices sizzle just below the food for noticeably juicer more tender meats – particularly chicken and pork. If you are a high- heat charcoal griller you will love the way GrillGrates sear a steak while protecting it from drying out and charring. NOTE: You will be able to do more direct (rather than indirect) grilling with GrillGrates on charcoal grills.

Will my grill run hotter with GrillGrates?
Yes. GrillGrates cook via all methods of cooking: conduction, convection and infrared. GrillGrates with their extra mass and surface area literally radiate heat and provide more direct food contact than conventional grills. In addition they convect heat between the rails. Aluminum is a superb conductor of heat smoothing out hot spots and cold spots and focusing the heat of the grill to the raised rails. Adjust grill temps downward and enjoy gas savings or use less fuel. Keep in mind that most grills typically run 100-150F degrees hotter at the cooking surface than the air in the hood anyway and GrillGrates will be hotter still. Kamado grills run 200-300F hotter at the surface, gas grills 100-200F hotter and pellet grills you can expect to see about 100F hotter.

Can I turn them over and use them as a flat surface?
Sure can! Our buddy Meathead from amazingribs.com does it all of the time!

Is there a warranty on the GrillGrates.
Yes. We have a no questions asked warranty. After using GrillGrates you decide, if you don’t like them for any reason, we’ll take them back! New or used GrillGrates may be returned within 30-days for a full refund (you only pay shipping) Normal wear and tear or modifications are not covered by this warranty.

What is the best way to clean the GrillGrates?
The best way to clean GrillGrates is during the warm-up of the grill. Set gas grills to medium, with GrillGrates in place and close lid. Use more traditional cleaning methods i.e. grill pads or wire brush during warm up, and steam cleaning with a bit of water and a wire brush. We don’t recommend high-heat burn-off as you burn off the seasoning. Occasional high-heat burn off is fine- especially after a particularly sloping marinade or a lot of chicken wings etc. Periodic cleaning in the sink or in an outside bucket will help keep GrillGrates at their best. The rails of the Anodized GrillGrates clean up well on the grill with a brush and in the sink with a sponge or brillo. Do not use harsh de-greasers or caustic cleaners such as oven cleaners on GrillGrates- they can pit the hard anodized surface. Do not place hot GrillGrates in cold water as it may warp the panels. Soak in hot water and dish soap after the Grates have cooled down.

Can I clean the GrillGrates in dishwasher?
We do not recommend putting GrillGrates in the dishwasher. The dishwasher itself if not the culprit, but the harsh caustic detergents can pit the hard anodized surface. Besides it can make a mess in the dishwasher! Do no use caustic dishwashing detergent or oven cleaners on the Hard Anodized GrillGrates.

You do not have the exact size for my grill, do you custom cut the GrillGrates?
We now offer a custom cutting service and are able to cut any length grate 24 inches or less. There is a $5 per panel cutting fee built into the price. For more info check out this link
Cutting GrillGrates is easy with any metal cutting saw. Place the cut side to the back of the grill. OR, take them to your local ACE Hardware store as most have chop saws in the back.

Where do GrillGrates ship from?
Our warehouse is located in Cartersville, Georgia. We use FedEx Ground with no signature required as our default. If you want to sign for your package, please state in the order notes when you place your order. We ship USPS to HI, AK, and post office addresses. We do ship worldwide.

I made a mistake and ordered the wrong size. What do I do?
If you want to exchange for another size, simply return them in the original box (if possible) well packed with paper to GrillGrate, LLC, 659 Henderson Drive, Suite D, Cartersville,GA 30120. Please write on your pack slip what you would like to exchange for. If you do not have your pack slip, PLEASE INCLUDE A NOTE with either an order # or name, and what you want us to do. If you have called our office and spoken to someone about your order, you still need to write a note. We will not remember!!! Once we receive your order we will make the exchange. Depending on the size we will either credit your card the difference or contact you if additional payment is needed.
If you are in a HURRY and have to have the GrillGrates now, go ahead and order the correct size and send the original set back to us with a NOTE asking for a full refund.

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