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GrillGrate 12″ Grill Surface Panel

GrillGrate 12″ Grill Surface Panel

 3 reviews
12″ GrillGrate Panel
5.25″ wide x 12″ long Interlocking panel
GRATETOOL NOT INCLUDED WITH SINGLE PANEL ORDERS
SKU 12GG

$29.99

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CARE

To get the most out of your GrillGrates, follow our easy seasoning and cleaning tips:

GrillGrates Care and Cleaning

WARRANTY

We have a no questions asked warranty. After using GrillGrates, if you don’t like them for any reason, we’ll take them back. New or used GrillGrates may be returned within 90-days for a refund. You only pay shipping. Normal wear and tear or modifications are not covered by this warranty.

SHIPPING & RETURNS

Returns Policy

GrillGrates have a 90 day money back guarantee. If for any reason you are not entirely happy with your GrillGrates, please call or email us with your order number and details about the product you want to return. We will respond quickly with instructions for how to return the item(s) from your order. You only pay to ship them back. We reimburse the full amount including the shipping* you paid on your original order. Essentially we split the shipping on returns. Once we receive your returned package we will issue a refund. We process returns within 72 hours of receiving them into our warehouse.

There are no refunds or exchanges on CUSTOM CUT GRILLGRATES.

Please note: All credits issued through credit card companies should appear within 48 hours of processing. PayPal credits are issued immediately.

*Full refunds are only provided for full returns. If you only return part of your order, you will only receive a partial refund. Return shipping charges are refunded for orders shipped within the continental United States ONLY.

Returns

If you have mistakenly ordered the wrong size for your grill, please call or email us with your order number and we can place a new order for you to ensure you receive the correct product as soon as possible. You can also place your new order online, but please let us know you are returning your original order for refund. Please pack the product tight and secure in its original box, if possible. Include the pack slip or note indicating your reason for return. Once we receive it back into our warehouse we will issue a refund.

Incorrect/Defective Items

If we shipped you the wrong item or the product is defective, please call or email us with your order number and concerns. We will promptly ship you the correct item. We will include a return shipping label for the incorrect/defective item to be returned to us.

Shipping

We can ship to virtually any address in the world.

PLEASE NOTE: Customs, Duties, and Taxes are the responsibility of the consumer.

We are committed to getting your order to you as fast as possible. Most orders ship within 2-3 business days. Some orders may ship in as little as a day. Once your order has shipped you will receive a shipment notification email, if you provided us with an email address.

2nd Day Service

We do offer 2nd-day service to our customers. You will be given this option at checkout. 2nd-day service will either be shipped via FedEx Express or UPS 2nd Day Air. Please note that Saturdays do not count as a delivery day for this service.

*SECOND DAY SERVICE IS NOT A GUARANTEE*

Carriers We Use

We ship FedEx, UPS, and USPS just depending on your location, the weight of your package, and the shipping method you select.

If you have any questions, or for overnight shipping, please call us at 1-877-380-2527.

REVIEWS

3 reviews
5.0 

3 reviews for GrillGrate 12" Grill Surface Panel

  1. Wayne Conkity

    I ordered the grillgrates for my Green Mountain pellet grill as a set of 2 then ordered a 1 additional grate to make it a set of 3. They made the grill much better to cook and seer steaks. They work great. I now have 2 grills with grillgrates. Both grills work great. I will put them on every grill I buy from now on.

  2. LJ

    It didn’t take but the first grilling to see this is the best grill surface that I have ever used.

  3. RAYMOND PARKER

    I recently purchased an M-Grills/Texas C4 Portable Grill, which is fairly new to the market. Since I have a set of Grill Grates for every other grill I own – 8 at last count – I decided to get a set for this new addition to the “family”. I needed the overall maximum size of the grate to be 11.5″ x 6.75″ (did I mention this grill is SMALL ?) so I knew there would be some down-sizing involved. Not a problem, as I have the tools needed for the job – I just needed the material to work with. The single full size panel isn’t wide enough to cover the width of this grill, so I also ordered the 12″ Gap Panel at the same time. Together, they cover the entire surface area of my little C4. I altered the grates by cutting .5″ off one end, and removing the interlock strips from the outer edges when locked together. This made for an exact perfect fit, and I am extremely pleased at both how they turned out and how well they grill ! Like I said, these are not my first set of Grill Grates, and certainly won’t be my last. I LOVE THEM !

    Side note – Even though I’ve never used their service, I understand Grill Grates can & will custom cut their grates to length only – not width. Since I needed to alter mine for this project in both directions, I chose to do it all myself. If length had been the only issue, I would have let them take care of that for me. Give them a call, you won’t be disappointed. Great people, great service, great product !

    Brad here- thanks for your input on the M-Grill- we’d love to see a picture of your handywork and your grate creations on it! ENJOY! Thanks for being a grrrrate customer!

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