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WARRANTY
We have a no questions asked warranty. After using GrillGrates, if you don’t like them for any reason, we’ll take them back. New or used GrillGrates may be returned within 90-days for a refund. You only pay shipping. Normal wear and tear or modifications are not covered by this warranty.
SHIPPING & RETURNS
Shipping
We offer FREE Shipping on all Continental US orders $69+!
We are committed to getting your order to you as fast as possible. Most orders ship within 2-3 business days. Some orders may ship in as little as a day. Once your order has shipped you will receive a shipment notification email, if you provided us with an email address.
We can ship to virtually anywhere in the world! If you have any questions, or for overnight shipping, please call us at 1-877-380-2527. For more details on our shipping policies, click here.
Returns Policy
GrillGrates have a 90 day money back guarantee. If for any reason you are not entirely happy with your GrillGrates, please call or email us with your order number and details about the product you want to return. We will respond quickly with instructions for how to return the item(s) from your order. You only pay to ship them back. We reimburse the full amount including the shipping* you paid on your original order. We process returns within 72 hours of receiving them into our warehouse.
There are no refunds or exchanges on CUSTOM CUT GRILLGRATES.
If you have mistakenly ordered the wrong size for your grill, please call or email us with your order number and we can place a new order for you to ensure you receive the correct product as soon as possible. You can also place your new order online, but please let us know you are returning your original order for refund. Once we receive it back into our warehouse we will issue a full refund.
For more details on our return and exchange policies, click here.



REVIEWS
10 reviews for The GrateTool
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Frank Patton –
This tool is a perfect match for Grillgrates. Makes it very easy to turn food on the grill, and even to loosen or free food if needed as the edges between the “fingers” can ride along the top of the Grillgrate ridges. Also, the tips of the fingers are angled, making them effective for cleaning out the valleys of the Grillgrates. I did modify the handle of my GrateTool. It was just too long to fit in any drawer near my grill so I cut off about 1 1/2 inches, drilled a fresh hole for the rawhide tie, used a Dremel tool to round the edges, and drilled a new hole for the rawhide strip.
Anonymous –
I purchased 5 grill grates payed over $130.00 dollars for them and the grill grate tool was missing maybe a sales person will read this comment and send it to me. How could I rate a tool when I never got it.
Michael here with GrillGrate. If you can get us a name or order number we’d be glad to get you your GrateTool- feel free to email me michael@grillgrate.com
Wayne Young –
If you have grill grates you need this product
Anonymous –
The only tool to use with the grill grates!
Barry Hoyer –
I have one of these and my son liked the ease with which you could flip burgers, so I bought him one of his own.
Jim Morris –
Not only does the Grate Tool do an excellent job of managing the food on the Grillgrates, it does double duty when it comes time to scrape and clean out the valleys on the Grillgrates. Worth the purchase price by itself, and the fact they throw one in when you buy 2 Grillgrates is phenomenal.
David A Delaney –
The tool works exactly as it is designed to do. It is well constructed and looks like it will last a lifetime. Also handy for cleaning out the spaces between the ribs.
James Wilson –
Another winner from the folks at GrillGrates! I was skeptical at first but once I used it I knew it was for real. The ability to get under the meat and lift it up is much better than shoving a spatula under it. Even on hamburgers you can lift them without tearing the patty easily!
bob –
I love it.
Patrick –
The GrateTool is something you will want to use not only with GrateGrills but with any grill rack. By getting under the meat or fish you avoid pushing or tearing it. I keep two together whenever I need to turn or lift off a long or heavy piece of meat or a large whole fish.